Welcome to the OCSD Helpdesk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Simply use your OCSD email address and password to sign into the system and submit a ticket, or check on the status of a ticket.

In the event that our CNYRIC-Hosted website www.oswego.org is not functioning, staff members can click here to view a document containing links to our often used website links.

The OCSD Helpdesk system is only available to staff and faculty of the Oswego City School District.

Please remember that any software, online service, or extension that utilizes names, emails or other personal information must be approved prior to use. For additional information on Ed Law 2d visit the Technology Dept. Shared Google Drive Folder