Welcome to the OCSD Helpdesk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Simply use your OCSD email address and password to sign into the system and submit a ticket, or check on the status of a ticket.

In the event that our CNYRIC-Hosted website www.oswego.org is not functioning, staff members can click here to view a document containing links to our often used website links.

The OCSD Helpdesk system is only available to staff and faculty of the Oswego City School District.

During the week of September 8-11th, the technology department is distributing devices to families. Please continue to post technology requests to the helpdesk. We will accommodate requests as soon as we are able to. It will take us several days to respond to requests until we are caught up.

Thank you for your patience.